Publish an FAQ your customers can search. Each page holds a group of questions that open in an accordion, and the whole collection has search, categories, and its own address.
No credit card required · All Apps Included · Upgrade or cancel anytime
What the FAQs template includes
Short answers, grouped by topic, in a layout that is quick to read.
One question, one answer
Write the question the way customers ask it, then answer in a few sentences.
A page for each topic
The template starts with pages such as About our products, Billing and plans, and Publishing and domains. Add a page for each group of questions.
Search and categories
Readers search the collection or browse categories such as Products, Marketing, Admins, and Billing.
How to write the first ten
Start with the questions you already answer by email.
1. Collect the repeats
Scan your inbox or ticket subjects for the questions that come up again and again.
2. Write the answer you already send
Paste the reply into a page, trim the greeting, and keep the answer.
3. Group them by topic
Put billing questions with billing and product questions with the product.
4. Publish
Publish the FAQ and link it from your product and your replies.
How an FAQ reads on the page
The question is the heading, and the answer opens beneath it.
Accordion layout
Readers see the list of questions and open the one they need. Switch to the outline or full page layout if the answers grow longer.
Search across answers
A phrase from the question or from the answer takes the reader to the right entry.
Draft with AI
Describe a topic, such as a public FAQ for a coffee shop covering hours, catering, and wifi, then edit the draft it returns.
FAQ software FAQ
Length, layout, and how an FAQ relates to a help center.
FAQ software lets you publish a list of questions and answers on a site of your own. PageBow's FAQs template puts the questions in an accordion and adds search, categories, and a URL for every page.
A few sentences. When an answer needs numbered steps, it works better as a help article. See how to write a help article.
Use the accordion for short answers. Switch to the outline or the full page layout when the answers grow. The words stay where they are.
A knowledge base is a larger library of articles, and an FAQ is a short list of questions and answers. PageBow has a template for each, and help center software covers the larger one.
Yes. Describe the topic to the AI prompt bar and edit the questions and answers it returns, so every sentence matches what you would tell a customer.
Yes. Publish the collection on your own domain and link it from your product.